Moldova's first CRM with a built-in AI agent
An AI agent that sells alongside your team
Alexandra, our AI assistant, answers customers on WhatsApp, Telegram, Viber and Instagram, calls them, writes down what they need and hands the conversation to a manager exactly when a person is needed. Messages, calls, sales stages and reports are all in one program.
14 days free · no card · nothing to install
- GDPR-aligned processes
- ISO/IEC 27001 practices
- Data stored in Moldova
- Support in Romanian and Russian
Alexandra is working now
Every channel, gathered on the same customer card
- WhatsApp Business API
- Telegram
- Viber
- Messenger
- Website chat
- SMS
- Phone
channels on the same customer card
Alexandra answers customers
languages: Romanian, Russian and English
days of free trial, no card
What hurts?
Pick your problem. We'll show you how GlucoseCRM solves it.
Situations that companies selling through messaging apps face every day — and what changes with GlucoseCRM.
New message on WhatsApp
19:42“Hi, how much is it and when can you deliver?”
Another on Viber and one on Instagram
19:43They all land in the same list, not on three phones.
Alexandra replies within seconds
19:43“Good evening! Yes, it's in stock. A colleague will call you tomorrow morning with the exact price.”
The manager finds a task with a summary of the chat
09:00
No customer is left waiting, and in the morning the manager knows exactly what to do.
The product
A sales manager's whole day, in one place
The customer, your conversations, calls and tasks all sit together. What you write in the chat shows up on the customer card, and the other way round.
Everything here works: move customers, send messages, tick off tasks
See every sale and how far it's got
Each customer is a card on a board with a column for each stage: "new contact", "offer sent", "negotiation", "paid". Drag it with the mouse, and above each column you see how much money is in play.
- As many sales processes as you need
- The information you need
- Why a sale was lost
- Saved searches
Glucose AI
Alexandra: a colleague who never sleeps
The AI assistant is part of the program, not a separate service. She answers customers, sums up conversations, calls customers and tells you what's happening in sales.
Answers in the chat, even at night
Short, in the customer's language and without making up prices or deadlines. When you write in the conversation, she stops.
Calls in a person at the right time
For a discount, a complaint or a booking, she leaves the manager a task. The customer doesn't see it.
Sums things up and suggests a reply
Who the customer is, what they want, where things stand and what comes next. You send the suggested message yourself, if you want to.
Calls customers
After someone fills in a form, or with one click, Alexandra calls the customer. The summary and recording stay on their card.
Answers your questions
"How many new customers from Instagram today?" "Who didn't reply in time?" By text or by voice, in Romanian, Russian or English.
Chance of a sale
Estimates from 1 to 100 how close the customer is to buying, explains why, and fills in their details from the conversation by herself.
Glucose AI is an optional add-on. You choose what Alexandra does, what she's allowed to change and the most she can spend per month.
How Alexandra works14:32Outgoing callGlucose AIFrom Alexandra (AI) to +373 69 ••• 214
Call completed
Transcript
Alexandra:Hello! I'm Alexandra, the virtual assistant at Cutii Express. You left a request on our website for 30 by 20 centimetre boxes. Do you have a minute?
Customer:Yes, hello. I need 200 of them by Friday.
Alexandra:Great. Would you like them with a printed logo, or plain?
Customer:Plain, but delivered to Chișinău.
Alexandra:Noted: 200 plain boxes, delivered to Chișinău by Friday. Our rep Ana will send you the exact offer today before 5 pm. Does that work for you?
Customer:Yes, thank you.
Alexandra:Thank you, and have a great day!
15:10Incoming callFrom +373 78 ••• 409 to Ana
No answer
Today, 15:40 · for Ana
📞 Call — Call the customer back — missed call
Made for the local market
What you won't find in a foreign CRM
We build the program in Moldova, for the way people sell here: through messages, over the phone and in two languages.
Local phone calls
Call through straight from your computer or through your company's phone system. Every call is saved on the customer card, with a recording.
SMS via SMS.md
Send SMS from the customer card, with ready-made texts. You can see how many characters you've written.
Romanian, Russian, English
The program, Alexandra and our support team speak your team's language. We reply on the same business day.
Pay in the currency that suits you
You can pay in any currency. The invoice comes from a Moldovan company.
Fitted to your business
Stages, customer information and features match the way you work. For special needs, we build new features.
Your data in Moldova
Our servers are in the Republic of Moldova. You can ask for all your data at any time, no strings attached.
Automations
The program keeps working while your team sleeps
Set up a rule once, for example "when the customer gets the offer, remind the manager to call in 2 days", and from then on it happens by itself.
- 1
The customer reaches a stage
They sent a message, filled in a form, called, or the manager moved them.
- 2
The rule starts by itself
It sets a task, sends an email or SMS, passes the customer to another manager, or sends the data to your other software.
- 3
Everything is written down
Every automatic action shows up in the customer's history. You can always check what happened.
Using amoCRM or Kommo right now?
We move your open deals straight from your account, with their notes, calls, fields and tasks, plus your contacts and companies. Moving and setup usually take one or two business days.
Non-repayable funding
Implement your CRM with ODA support
Your company can receive non-repayable funding through ODA programmes for digitalising the business. For CRM and automation, the amount can reach 2,000,000 MDL, depending on the programme and the company's category.
- CRM and automationA complete setup for growing sales
- Up to 2,000,000 MDLNon-repayable funding through ODA
- We help with the paperworkA quote and support for the funding file
ODAOrganisation for Entrepreneurship Development
Talk to usCheck whether you qualify and learn more about the ODA programme. Terms differ from one programme to another; we go through them together at the consultation.
Pricing
One price per employee. No hidden fees.
The first 14 days are free. Then choose a plan and a period: the longer you pay for, the more free months you get.
Base
from
€10
/user/month
Small teams ready to leave Excel behind
Advance
from
€17
/user/month
Teams that sell through messaging apps
Professional
from
€24
/user/month
Bigger teams with different access rights
What people ask us most
How long does it take to switch from amoCRM or Kommo?
We move your open deals straight from your account, with their notes, calls, filled-in fields and tasks, plus your contacts, companies and, if needed, files. Messenger conversations aren't moved. For a few thousand customers, moving and setup usually take one or two business days.
Does it work with our WhatsApp number?
Yes. Connect the number you already use, and customers won't notice any change. For lots of messages a day, there's also official WhatsApp for business.
Where is our data kept?
On servers in the Republic of Moldova. You can ask for all your data at any time.
Can Alexandra give customers wrong answers?
Alexandra doesn't make up prices or deadlines. When a person is needed, she leaves the manager a task. If a colleague writes in the conversation, she stops. You decide which customers and stages she works on.
Can we ask for features that don't exist yet?
Yes. We build the program ourselves, so a feature your business needs is something we discuss and plan, not something we turn down.
What happens if we leave?
We give you all your data in Excel, no strings attached. The account stays open for one more month so you can download it, then the data is deleted.
A CRM from Moldova, for companies that sell through messaging apps
GlucoseCRM is a CRM system built in the Republic of Moldova, for companies in Chișinău and across the country that sell on WhatsApp, Telegram, Viber and Instagram. It gathers messages, calls and deals in one place, and the AI agent Alexandra answers customers and leaves the manager a task with everything that was said.
The CRM gives you a sales pipeline by stage, the full customer card, tasks with deadlines, automation rules, calls from your computer or your own phone system, SMS, website forms and reports that show where customers are lost. Data is stored on servers in the Republic of Moldova, and the program, the support team and Alexandra all speak Romanian and Russian.
You can start with 14 days free, no card. If you work in amoCRM or Kommo today, we move your deals, contacts, companies and tasks across. And if you would rather have it all set up, come to our office at bd. Negruzzi 6/2 in Chișinău and we hand over a CRM shaped around how your team sells.
See what your sales would look like in GlucoseCRM
Open a trial account in a few minutes, or, if you prefer, we integrate your company into GlucoseCRM and hand it over ready to use — in Romanian or Russian.
14 days free · no card · nothing to install