Phone and SMS

Call and send SMS straight from the customer card

Click the phone number and you're calling. The call, its length and the recording are saved in the customer's history by themselves, with no notes on paper.

Try it free for 14 days Set up for my company

14:32Outgoing callGlucose AIFrom Alexandra (AI) to +373 69 ••• 214

Outgoing call 00:32Download

Call completed

Transcript

Alexandra:Hello! I'm Alexandra, the virtual assistant at Cutii Express. You left a request on our website for 30 by 20 centimetre boxes. Do you have a minute?

Customer:Yes, hello. I need 200 of them by Friday.

Alexandra:Great. Would you like them with a printed logo, or plain?

Customer:Plain, but delivered to Chișinău.

Alexandra:Noted: 200 plain boxes, delivered to Chișinău by Friday. Our rep Ana will send you the exact offer today before 5 pm. Does that work for you?

Customer:Yes, thank you.

Alexandra:Thank you, and have a great day!

15:10Incoming callFrom +373 78 ••• 409 to Ana

No answer

Today, 15:40 · for Ana

📞 Call — Call the customer back — missed call

Calls from your computer and your company's phone system

Call through straight from your computer, or the program rings your mobile first and then connects you to the customer. You can also use your company's phone system.

Call straight from your computer, no other device
Or: it rings you first, then the customer
Each manager has their own internal number

Every call, saved

See who called whom, whether it was answered, how long it lasted, and listen to the recording on the customer card. Separately, you see total calls and minutes.

Listen to the recording right on the customer card
An unknown number can become a new customer
Call report for each manager

No missed call forgotten

A missed call creates a "Missed call from …" task by itself, due in 30 minutes, for the customer's manager.

Automatic rules when the customer doesn't answer
Rules based on the number of calls
Alexandra can call instead of the manager

SMS via SMS.md

Send SMS from the same place as chat messages, with ready-made texts that fill themselves in.

See how many characters and how many SMS
Special letters are replaced automatically
SMS sent automatically by rules

See what your sales would look like in GlucoseCRM

Open a trial account in a few minutes, or, if you prefer, we integrate your company into GlucoseCRM and hand it over ready to use — in Romanian or Russian.